To give a Record Research eBook as a gift, you will need to create a new account by clicking on "Login" on the top right of the screen. 

IMPORTANT:  If you already have an account under which you have purchased Record Research eBooks, you will still need to create a new account that you will transfer to the recipient of your gift. 

Under "Login," you will see the option to "Create a new account."  Choose a username and password that you can share with your eBook's recipient.  If you already have a Record Research account, you will need to enter an email address that is not tied to your account.

Purchase the eBook(s) that you would like to give.  When you are ready to "deliver" your eBook gift, share the following information with your gift's recipient:

• this site's url, http://recordresearch.directfrompublisher.com/ 

• account username

• account password

Once your recipient logs into the account, they can change the account's username, password and email address. 

IMPORTANT: The first user to download the eBook will be the only one to access the eBook as the eBook's DRM certificate will be tied to their Adobe Digital Editons (ADE) account.  Do not download the eBook to your computer or other device if you intend to give the eBook as a gift.  If you do so, then, when your gift recipient logs into their account, they will be blocked from downloading their eBook.

Your recipient will need to have installed the following free applications to read their eBook on their:

• computer, need Adobe Digital Editions,
• iPad, iPhone or iPod Touch, need Bluefire,
• Android device, need Aldiko,
• other devices, see the Softward and Hardware Guides on our Support page.

IMPORTANT: Record Research eBooks cannot be read by Kindle devices.

After your recipient logs into their account, they will need to:

• Click on "My account" at the top right of their screen.

• Click on "My eLibrary" and they will see the dowload for the eBook you purchased listed there.

• Finally, click on Download.

Click on the "Login" link on the top right of the eBookstore home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account.

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save.

No. You must create another account to purchase eBooks. The purchase histories of both accounts will not be linked. You may use the same username and password for both accounts, for ease of memory.

Purchasing and reading our eBooks online requires a live Internet connection and an Internet browser. Offline content can be read using any compatible device.

To download the eBook to your computer, you will need to have Adobe Digital Editions software installed on your computer.  You can get this free program here.

Log into the new account you created on this site at the time of your purchase by clicking on 'Login' at the upper right corner of the screen.

Click on "My account" at the top right of the page.

Click on "My eLibrary" and you will see your eBook download listed there.

Click on Download and it will download to your computer. 

You can also access your download from the email that you received from us after you purchased the eBook.

To view it on other devices, please check our Software Guide and our Hardware Guide to determine which free apps you may need. 

This error occurs when you have multiple Adobe accounts and you try to open your eBook from an account other than the one with which you purchased your eBook. To remedy, log into the Adobe account from which you initially purchased your eBook, prior to opening your eBook.

eBooks sold by Record Research are copy-protected and must be downloaded and read using Adobe Digital Editions or software that is compatible with Adobe DRM.  Adobe® Digital Editions software offers an engaging way to view and manage eBooks and other digital publications. Use it to download and purchase digital content, which can be read both online and offline.  You must register your Adobe Digital Editions account in order to read our DRM protected content.  To dowload or read more about Adobe Digital Editions click here.

You will need to download the Bluefire Reader app, available here.  See our Software Guide and Hardware Guide to view required readers for applicable devices.

You will need to download the Aldiko Book Reader app, available here.

Yes, you can view your eBook on up to six authorized devices.

First, open Adobe Digital Editions (ADE) on your old computer and de-authorize it by hitting Ctrl+Shift+D.  

Next, install ADE on your new computer and authorize it from the ADE menu.

Kindle requires that book content conform to a flowable text format.  The table structure of our books renders this impossible, as our columns of data would run together.

Our eBooks can be viewed on any computer or hand-held device that is equipped with Adobe Digital Editions.

Yes. Use an eBook Reader compatible with ePDF file formats.  Refer to the Hardware and Software guides on the left panel.

A charge will immediately appear on your bank statement under the name "Direct from Publisher" for the purchase of your eBooks at recordresearch.directfrompublisher.com.

Go to www.recordresearch.com where you’ll find the vast catalog of Joel Whitburn’s Record Research books. You’ll get the facts and stats on every artist and recording that made the Pop, Country, R&B, Rock and Adult Contemporary singles and albums charts.

New titles are added to our eBook program on a regular basis. If you don't see the title you're looking for now, it may be available soon, so stay tuned. Keep informed by signing up as a Record Research email subscriber here. You can also email us with your requests.

Please e-mail web@recordresearch.com for all technical-related questions. A representative will respond to your question within 48 hours.

No. Please confirm all purchases before you complete them as all sales are final.  There are no refunds for digital content.